Sub Account for an under-age person

The following is a guide to creating a Playstation Network (PSN) account for an under-age person (minor/child; generally under 18 years old). A master account is required before creating any sub-accounts. These articles may be helpful before you start:

1. Create new user

If you haven’t already done so you will need to create a new PS3 user that the sub-account is going to be assigned to.

2. Authorise creation of sub-account

A Master account must be used to authorise that a Sub Account be created. Once the consent is given, a code is emailed to the master account and the remainder of the sign-up process is done through the “Playstation Store for PC” website.

We recommend that you also authorise using the PS Store website. However: not all countries are available when signing up via the PS Store as are available via the PS3 (we have no idea why not…). Check our list of supported countries.

Proceed to:

2A. Authorise via PS Store for PC

  1. Go to the Playstation Store for PC New Account page (open in new window)
  2. Choose Continue[Screenshot]
  3. Choose your country, language and date of birth[Screenshot]
  4. You will be told that you do not meet the eligibility requirements for creating an account and that a parent or legal guardian (master account) is needed to help create the account. Choose Continue[Screenshot]
  5. Enter the email and password of the Master Account that will be associated with the new sub-account[Screenshot]
  6. Choose Continue to “We must have your consent to collect your child’s personal information and to share that information with third parties so that your child can access online services and content on Playstation Network. PSN will send an email to the master account’s email address. Check the email and follow instructions to complete the sub-account registration” (paraphased)[Screenshot]
  7. You will now be told that an email has been sent to the master account’s email address. Choose Continue[Screenshot]
  8. Jump to section 3: Continue registration
  • Start registration process
  • Enter info
  • Eligibility requirements
  • Enter master sign-in
  • Consent required
  • Email sent

2B. Authorise via PS3

  1. Log in to the user you are creating an account for. Go to the Playstation Network menu and choose Sign up for Playstation Network[Screenshot]
  2. When the account sign-up page appears, choose Yes, I want to create a new account[Screenshot]
  3. On the registration process page, choose Continue[Screenshot]
  4. Choose your country, language and date of birth[Screenshot]
  5. You will be told that a parent or legal guardian (master account) is needed to help create the account. Choose Continue[Screenshot]
  6. Enter the email and password of the Master Account that will be associated with the new sub-account[Screenshot]
  7. Choose Continue to confirm that the master account will be associated and can control the sub-account[Screenshot]
  8. Choose Continue to “We must have your consent to collect your child’s personal information and to share that information with third parties so that your child can access online services and content on Playstation Network. PSN will send an email to the master account’s email address. Check the email on your PC and follow instructions to complete the sub-account registration” (paraphased)[Screenshot]
  9. You will now be told that an email has been sent to the master account’s email address and that you will need to continue the registration on a PC. Choose Continue[Screenshot]
  10. Jump to section 3: Continue registration
  • Sign up for PSN
  • Account signup
  • Registration process
  • Enter info
  • Eligibility requirements
  • Master account info
  • Master confirmation
  • Consent required to collect child’s information
  • Email sent to master account

3. Continue registration

  1. Open the email titled “PLAYSTATION(R)Network Account Registration for a Child” and go to the Web site for account registration URL
  2. Type, or copy & paste, the code from the email into the Enter code form field. Tick the consent box, then click Continue[Screenshot]
  3. You should now be told “Email verification successful”. Click Continue[Screenshot]
  4. Click Continue to accept the terms of service and privacy policy[Screenshot]
  5. Enter new sign-in information for the child: a valid email address (sign-in ID) and password[Screenshot]
  6. Enter an online ID for your child. This will be a publicly viewable username and can not be edited later[Screenshot]
  7. Enter your child’s information: first name, surname and residential address (the address should be auto-populated from the master account details)[Screenshot]
  8. Review the account information, then click Confirm[Screenshot]
  9. The new sub-account should now be created![Screenshot]
  10. Log in as your child on your PS3, go to the Playstation Network menu, choose Signup/Sign-in and try out the new account
  • Enter code
  • Verification successful
  • Association
  • Enter child’s sign-in information
  • Create online ID
  • Enter child’s details
  • Confirm account information
  • Account created

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Comments

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  1. dr.ugs

    certain age to play but no age requirement to buy system console? whats next?

    Reply

  2. janneml

    I’m trying to follow steps outlined here to generate a master- and sub-account. However pretty much nothing works as explained here. Once I created an account for myself, I no longer have “sign up for PS network” available, so I can’t create another account. The only options I have after generating one PSN account is to sign in or out.

    Reply

  3. Max

    Do not EVER EVER EVER create a sub-account for ANY user.
    It will only cause you headaches.

    My brother has a sub-account, it’s now 8 months until he turns 18. When he does that, all his saves and all his trophies and his online nickname/alias will be gone since he will be forced to create a new account that is a master account to be able to play Bad Company 2 online (which BTW is rated 16 here in Sweden) with his brother (me).

    Reply

  4. JD

    janneml, you need to first add the user account from the far left menu, then log into that account, then “sign up for PS network”.

    Hope this helps :-)

    Reply

  5. Tony

    I am having a major issue and hope someone can help me sort it out. I created a master account and after a while of me and my son playing I wanted to start a subaccount and then when I did, i had figured i would just let my son use the master account seeing that he had played for so long and had his own friends, so that I did that and now cant remember what the subaccounts email or password, that I had set it up as, I am having a problem getting back all my friends threw the subaccount… our playstation broke after 3 years of game play and now I think I have totally lost all my contacts…… is there a way you can find out the sub accounts email and password…. I know the main account but not the sub….. GRRRRRRRRRRRRRRRRRRRRRRRRRRRRR

    Reply

  6. charlie

    i bought a psn card but because im the sub account i cant use it so it wipes everything from 15 above from playstation store and now i cant play ANY games online wt do i do?

    Reply

  7. Duncan

    Is it even possible to change a sub account into a master? I don’t just want to make a new one as I have all my trophies on my current account….
    Any help?

    Reply

  8. lee Norris

    I have to say this is all frustraiting, my son asked to play online, I set up an account, he isn’t 15 yet but not far off he has played and completed both of Drakes fortunes, now wanting to play online he can’t because if the 15 age restriction.

    I as his parent concider him sensible enough to play the game and also to play online having done so myself for a while I see nothing that could easily offend me or give me cause for concern.

    Main point is I should be able to choose if my 14 year old son or even amy 7 year old should or should not be able to view certain content, not restricted via Sony.

    Even Vidzone is locked out of his sub account as he isn’t old enough to watch music videos?????? OMG.

    Reply

  9. mus

    i cant sign into my sub account online its saying go to master account and accept terms ….. i have done this its still not working online with my sub account???? Help please !

    Reply

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