Beginner
Intermediate
AdvancedThe following information was sourced from Sony’s (US/America) official “Knowledge Centre” FAQ.
When I contacted my local Australian PSN Support they flat out told me they could not delete PSN accounts. I will chase them up because it seems that someone somewhere has the power to “terminate” accounts!
Be careful though — it is not clear if an account termination would free up the sign-in email address or online ID (probably not).
Master account termination
If your PLAYSTATION Network Master Account is terminated, you will not able to access your account on the PLAYSTATION®Network. This means all of the following:
- You will not have access to your master account. If you have sub accounts associated with your master account, then your sub account holders will also not be able to access their sub accounts.
- Any remaining funds in your wallet will not be returned to you.
- Any content or services you or your sub accounts may have purchased that may be accessible on the PLAYSTATION Network will not be available to you or your sub accounts, including any content that may have been downloaded to your PLAYSTATION®3 computer entertainment system(s). Other content that may be accessible offline may be available for use after termination of your PLAYSTATION Network account if permitted under the specific terms and conditions for the content.
- Any ranking or scores, or game related information will not be retained or accessible by you or your sub accounts.
- You will not receive any refunds, or fees as a result of termination of your account. If you subsequently sign up for another PLAYSTATION Network account, your prior Online ID and the prior Online ID of your sub accounts may not be available to you or your sub accounts.
Sub account termination
If your PLAYSTATION Network Sub Account is terminated, you will not able to access your account on the PLAYSTATION®Network. This means all of the following:
- Any content or services you may have purchased that may be accessible on the PLAYSTATION®Network will not be available to you, including any content that may have been downloaded to your PLAYSTATION®3 computer entertainment system(s). Other content that may be accessible offline may be available for use after termination of your account if permitted under the specific terms and conditions for the content.
- You will not receive any refunds, or fees as a result of termination of your account. If you subsequently sign up for another PLAYSTATION Network account, your prior Online ID may not be available to you.
- Any ranking or scores, or game related information will not be retained or accessible.
Can I delete a PLAYSTATION®Network account?
Once a PLAYSTATION Network account is created, it cannot be deleted. If you would like to use a new (different) account, you will have to create an entirely new PLAYSTATION Network account.
Note: Purchased content cannot be transferred between different PLAYSTATION Network accounts. We apologize for any inconvenience.
How do I terminate my PLAYSTATION®Network account?
Once a PLAYSTATION Network account is created, you can not delete it, although it can be terminated. To terminate a PLAYSTATION Network account, please contact Sony Computer Entertainment America’s (SCEA) Consumer Services’ Accounts and Billing line at 1-877-971-7669.
okaii that I understand, but what if I create a new usuer is there any way to delete the other user to make the new one primary without losing any data. Or is there a way to transfer data to the new user account????
you can transfer data from one user to another, but when you play a game with the save files you transferred you will not earn trophies
So you wouldn’t suggest making a new profile copying and pasting from the old profile to the new and deleting the old user??
There’s no way to still earn trophies with a copied saved game. Or a way to back up the data if I was to do a system format????
if you dont care about trophies go for it.
what happens is if you are playing say.. GTA4 if you are playing that game with the save data you played with on the other user/account it wont let you the trophies on your new account whilst you are playing on the previously mentioned save data
HI, my PS3 keeps on freezing so that the only thing that works is the eject function and even then i have to persist to actualy make it eject the disc, but thats not the point, can anyone help me out? it freezes mainly at the very end of a CoD6 match
same here!!!!!
i had a ps3 and bought a new one and sold the old one …. is there a way to get my info deleted on the old ps3 or is it too late … he formatted it so is my name and sub names still on it… i think he gave ut my info cuz i cant put my name on my girls ps3 it says their is already 5 ps3′s associated with this user name…
yeah thats my exact same problem im getting a new ps3 but im afraid i will loose my data and trophies and all that shit besides im afraid that if my psn and email doesnt get deleted oter person will have it the guy said to me that he could pass my old hard disc to my new ps3 but idk
Befor I had internet access on my ps3 at home, I took my ps3 to my cousins house and we set up an account in his name and id. Now I have my own internet access and my cousin now has his own ps3 . He did not have one befor. He set his ps3 up with the same account and now I am having problems staying online without getting kicked off. I want to create anew account, but I am hearing that you can’t do that. What am I soppuse to do. Please help!
you just go to the user settings then create new user then scroll over to the “Sign Up To The Playstation NETWORK” ..then create a new account, simple.
oii who3va u r
hw da fk do u knw ds shit lol
hey if u gt ps3 cz add me or ill add u if u tll me
myns xXU_GT_FKD_UPXx
how to transfer data from account to account? i really don’t care about the trophies but, how can i transfer locked data? the files that can’t be transfered?
Does this mean that I have to keep the original ID account of my cousin on my PS3?
I bought a PSN card the other day and wanted to redeem it. But since I have a sub-account it won’t let me. So I thought “ok, I’ll just make dad redeem it because he has the master-account over me.” But then I rembered: When I made my account I set the *monthly spending amount* option to zero. I never thought I would use PSN (because i never like to use credit card an stuff like that) but when these cards came, I took the chance on bying one. And now i’m stuck. So my question is: How do I change the details regarding payment in my sub-account? please answer
you gotta be on your dad’s account and go into account management
i los may pin for this wun dinky1987
i hav 2 accounts with the same email address and it has worked for ages now it has stopped working!
dudes my psn is down and out like alot of peoples. My ? is if i i own a 60gb is it considered a ps3 fat? And when will i be able to access the psn?!?
when will psn be accessible?
Regarding error 8001050F: there is a
worldwide mystery bug for older PS3s. Sony are working on it. Check the official PS blog for more info.
I have 3 accounts and 2 of them i never use so i would like to delete them but dont know how to. help please
oiiii bo
u hve 2 go 2 wat3va ur acc ws nd press triangle yhh
n dn u go 2 delete 4 shore
really i knw hw 2 do ds shit cz
u hve 2 press triangle dn u hve 2 go 2 delete
n dn itll say are u sure n u go YES HABIB
My dad made me the master account in my name but Iwanted to change the name . So i deleted the user but that also deleted the master account . So now i have a sub account but no master account . i then wanted to change parental control settings so i can play gta 4 online but you can only change that on a master account (which i deleted) is there any way i can get my old master account back?
By now you’ve probably either figured it out or given up, but you should be able to create a new user and when you log in to create your PSN account select “Use existing” (or whatever). That should link the new PS3 user to the original master account.
In case that wasn’t as clear as it should have been, what I meant was select “Use existing” and select the username/password of the existing master account. If you had a credit card associated with it, you’ll need the credit card.
I have had to buy a new playstation because my old one broke plus the one before broke as well and i have also got my account on my brothers ps3 so it’s tell me i am already on 5 playstations is there any chance off me get took off my brokens ones some how so i can have my account name on my ps3?? p.s please help
well i tryed to make a new account but at frist it wouldn’t let me sign in because i forgot the password then i tryed signing in with the new one but i gusse i need to delete the old but people tell me to sign in and then delete but i can’t sign in
i can’t use my acont at all ether i’ve tried everything. if there someone out there that knows what to do or has eny unovious ideals let me know.
i have a ps3 and 2 accounts with the same email i want 2 get on my first acc but the it says(u can’t log on usin the same login ID) wat 2 do??????????????
u need a different email for each account
Hi. Is it possible to change country (UK) of my current account to another country? Thank you.
hey, sorry to take it off the subject, although i do want to know how to delete an account ( i gathered i can’t do that ) but i would like to know when the CoD MW2 Stimulus Package comes out? i got a psn game card with 20$ on it, yet i cannot find the map pack on the Playstation Store? Any ideas?
my ps3 broke so im pretty mad and sad
Right guy’s heres my question,
my ps3 has just gone YLOD and is officially knackered i have 3 online i,d’s plus fund’s in the wallet of the master id. I know all the id names and password’s etc: so if i buy a new ps3 slim can i use my exsisting user name’s and my wallet funds on a new console,?
Scud77: Yes because the PSN accounts are stored online, not on the PS3. On your new PS3 just recreate the Users and sign in to their PSN accounts and you’ll be fine.
danget! i diddnt know this i just deleted my account because it got hacked and i had the stimulous map packege for mw2 and i diddnt know that it deleted with it!!!!!!!!
A friend and i started a user on the playstation network together and i recently moved out we’re trying to figure out how to remove the user from his ps3 and start over on my newly bought ps3 or transfer accounts over to my ps3 so i can continue where i left off. please help!!!
So … 2 days ago my son wanted me to set up a PSN account for him on the PS3 we’ve had for over 2 years now. By mistake I created the master account under his user (we’d never even bothered to create users other than his) and now he’s stuck w/ my online name and I’m stuck w/ the fact that I can’t restrict his access or spending (he’s trustworthy, but it’s still not ideal). I created a new user and linked his sub-account to it, but after 2+ years he’s collected a fair number of trophies that he’d like to keep but which can’t be transferred to the new user. From everything I’ve found on the forums (and talking to Sony support), there’s no way to resolve my problem. If someone knows different, please let me know. Could someone also tell me the best way to lodge a complaint with Sony? Not that it’ll help resolve the problem, but it’d make me feel better. I guess I understand why Sony doesn’t want people transferring trophies all over the place, but after poking around online for a while, there are a lot of people out there who have made the same mistake I did. A one-time opportunity to switch PSN accounts associated w/ a user name would be huge.
Hi jwbards – yes the accounts should be so much better. It’s like Sony failed to spend any reasonable time actually thinking through how accounts etc would/could be used.
We have Playstation Support contact details if that is any use.
Thanks Flame. I’ll send in a suggestion to at the very least make it more obvious when creating a PSN account that once it’s linked to a user it can’t be un-linked. A nice short paragraph with a big “READ THIS – IMPORTANT” at the top might’ve saved me a bunch of wasted hours on this beautiful weekend! Might at least save others the same headache in the future.
i used to have an xbox360 and then got a ps3 my mate set it up 4 me but put his detals in so im on his account i made anther 1 but it wont let me sign in with it on the offline accout but dont want to make anuther account so is it possable to delete his account off the ps3 so my account will work with the off line 1
If you haven’t done much w/ your PS3 user (ie, offline), your best bet is to delete it, create a new, and link your own PSN account to it. As far as I’ve been able to figure out, either online or talking to Sony, the relationship between the PS3 user and PSN account is one-to-one, and once the link’s been created it can’t be broken.
ok thanx much apreshiated
is there any way to change the name of the PSN account for free
Unfortunately once you’ve made a PSN account the online ID / profile name is locked in and can’t be changed.
Don’t know if it’s possible to create two PSN accounts linked to the same e-mail address. If so you could just start all over – create a new user on your PS3, a new PSN account, and link the two.
One day i decided to delete my master account because it got kind of annoying looking at it not being used then one day i tried to play fifa 10 ultimate and it and ultimate team will work after quit the game and restart so i did at least a hundred times and nothing happened then i realized i had bought it on the master account. I have retrived the account but ultimate team still doesnt work. Is there anything i can do?
Let me rewrite this:
One day i decided to delete my master account b/c it got kind of annoying looking at it and not being used. So one day i tried to play Fifa 10 Ultimate Team (an add-on to the game) and it said “FUT will work after restarting the game. So i did at least 100 times and nothing worked. Then i realized i had bought it on the account i had deleted so i retrived the account and ultimate team still didnt work. Is there anything i can do?
I have an American Account and has recently made an UK Account. I would like to take all of my free items, and purchased to my American Account; is it possible to transfer that stuff to my American Account ?
I bought a new PS3, but sadly, when i open it, it already has a psn account on the console. now i wanna change it but i cant. And i cannot create a new account as well because i dont see any option to create a new account. the option is just “sign in”.
Does anyone ever have this same problem? how to solve this? thank you so much for your information
Bought a new PS3 or a used PS3 from someone? Sounds weird if the former. If the latter, you should be able to create a new user on the PS3 and create a new PSN account to go with it.
its a brand new PS3, and yea its weird, but i bought it already out of town, so i could not returned it. So how can you change the master account that binded with the console right now? thanks
It should work if you create a new user on the PS3 (and then you can delete the one that’s already on there). When you log onto PSN from the new PS3 user it should ask you to create a new PSN account (or log onto an existing). Be careful, though. Once you create the PS3/PSN link it can’t be undone.
i did that and it works, thank you for the info. but now another problem appear. I cannot copy all my saved data to my new user. i can only copy few of my saved data, and mostly it said “you cannot copy this type of data” while it is all the same saved data. And if i delete it, that means i have to re-play most of the games again. Does anyone ever have the same problem too? thank you
There I think you’re out of luck. Same issue I had w/ my son – he’s now playing w/ my master account under his user name so he didn’t lose all his stuff. I made the assumption that you hadn’t done much under the original user – sorry.
Yeah if the save data is “protected” (you can see this in the file Information) then it can’t be copied. A real nuisance because it’s also not possible to make backups of those files either.
yea, it sucks that way. Anyway, thanks for your information guys. Appreciate it
I have just created my US PSN account and I freakin wanna delete my India account. N I bloody dunno how to do it! Does anybody know how to do that?? and will all my data go if I have to terminate my India account??