Sign up to Playstation Network (PSN)

Although signing up to PSN and creating an account is fairly straightforward, there are numerous steps in the process. Here’s our step-by-step overview guide to creating your first account (a Master Account).

Note: Before you can sign up you may be required to update your system software.

Also the process below may vary depending on your country.

Account sign-up

  1. To begin, go to the “Playstation Network” menu and choose Sign up for Playstation NetworkScreenshot
  2. Now the account creation begins. Since this is our first time signing up, choose Create a new accountScreenshot
  3. This screen explains what information you will need to provide during the process. Choose ContinueScreenshot
  4. Select your country, language and date of birthScreenshot
  5. The terms of service and user agreement / privacy policy will now be shown. Choose AcceptScreenshot
  6. Enter sign-in information: a valid email address (sign-in ID), password, and security question.Screenshot
  7. Enter your desired Online IDScreenshot
    • The online ID will be your publicly viewable username.
    • It is not possible to change your online ID once your account is created.
    • If you continually get the message “The online ID you entered cannot be used” then it may already be in use. Also, there are keywords that are not allowed – for example having “PS3″ anywhere in the online ID. For more help, see common problems.
  8. Enter your full name. Choose your gender if you wish (optional)Screenshot
  9. Enter your street address (residential address). Country/region is pre-filled by your selection earlierScreenshot
  10. Notification preferences. Tick any of the boxes if you’d like to receive marketing from Sony and/or affiliatesScreenshot
  11. Review the details you’ve entered, then select ConfirmScreenshot
  12. Account has been created!Screenshot
  13. You may be asked to answer a questionare/survey. Choose Yes or NoScreenshot
  14. Choose an avatar (picture) for your account if you wish. It is easy to change it later at any time.Screenshot
  15. Welcome to Playstation NetworkScreenshot. You can Proceed to Playstation Store if you want. This will prompt you to Sign InScreenshot. Exit the Store to return to the XMB menu.
  16. Now that you have signed up, the Friends menu will have new options like Message Box. You will also be shown here!Screenshot

Start using your account

  • Play online games (e.g. multiplayer modes in LittleBigPlanet or MotorStorm)
  • Use Playstation Store (under Network menu) to download demos and videos and purchase games
  • Experience Sixaxis motion control

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Screenshots

  • Playstation Network menu: Sign up for Playstation Network
  • Playstation Network sign up welcome screen
  • Playstation Network sign up welcome screen help
  • Starting the sign up process
  • Enter country, language, date of birth
  • Accept terms of service & policies
  • Enter email, password & security question
  • Sign-in ID help screen
  • Password help screen
  • Confirm your email address
  • Enter your desired online ID
  • Online ID help screen
  • Your desired Online ID is available
  • Enter your first name and surname
  • Enter your street address details
  • Option to receive marketing emails from Sony and affiliates
  • Confirmation screen
  • Account created
  • Option to answer a questionare
  • Option to change your PSN avatar
  • Welcome to PSN
  • Sign in with your new PSN account
  • Your account now shows in the Friends menu
  • Babyboy 1999

    i stiill dont get this

  • GOLDENGIRL1000

    WAT U DO

  • jack walter

    I LIKE THE PS3 BUT I CANT SIGN IM :(

  • Jimmbehrle

    it says the server is down

  • tyler

    my enternet is secured, so how do you put in the password for the enternet? (not the password for psn)

  • kdnckjl

    Please help me asap. I put the wrong d.o.b when i signed up and i forgot my password so i cant change it . HELP!

  • HelpMeBro

    When i try to sign up it says something like error about my email?

  • Xpurez

    Ok, Now I have tried like 20 times and it says “Incorrect E-Mail or password.” WHAT SHOULD I DO ?!

  • PLEASE HELP ME

    Right, Ive reached The Maximum Of PSN accounts And Some People Said If i Delete All My Accounts I Can Make Sum New 1s. So I Did And It Didnt Work At All :( I Dnt Have any PSNs I Have to Play Split Screen Offline
    PLEASE HELP

  • phelicia morrow

    my kids bougth some games but they did not down loud but i was charged for them

    • http://pulse.yahoo.com/_2X5C3CQG2SSERVJP3QNIGYXETQ Jakeria

      all you have to do is go back to the playstation store their should be something at the top of the screen that says my downloads or something of that nature it should still be there for your kids to download if not call sony make a big deal of it and i’m sure they will refund you

  • http://www.facebook.com/collagen.westwood Collagen Westwood

    My playstation doesn’t have the network sign up anymore? and the website is down please help

    • Taimour Zahid

      init u tutee hed help him and me init u mtherlava if u dont help ur ded cause me dad is a policeman

  • Waka-flaka-flame

    Do I need the master accounts password to create an online account?Please help!

    • http://ps3explained.com/ Flame

      If you’re under aged then you are creating a “Sub Account” and do require a Master Account password to get through the process.

  • Xorion1997

    master accounts problem (FAKE UR AGE TO 18 that will get it fix_

  • Stahovac

    Question. My little brother deleted my account. Problem is, I dont remember what e-mail I used for Sign-In ID. Is there a way, how to find the e-mail if I know my Online ID?

    • Dominic

      uuuh!!that just makes me so mad your brother delete your account

    • I also have anoying brother

      Just delete your Brother?

  • Aplegends

    this is awesome

  • Aplegends

    this is awesome

  • lawence

    i just created an account on my psp go and now i cant play any of my games????? any one knows why

    • I have a PSP go

      It’s most likely because your games belong to another account. If you made a new account then it counter acts the games that are currently on your PSP go. So the point really is that the account that the games belong to should be signed into the PSP go. You can’t transfer games between accounts which is an upset.

  • Ggggp

    pure gay it wont let me make a effen account bloody e’ll well screw you playstation,im going to smash you..or use you as a tv stand..thats how shite you are

  • Mighty_moll

    Sony sucks. I can’t dl from the store because my original account setup from years ago is in the UK I moved to Canada and therefore the old account doesn’t exist any more. I have to create a new account (and lose all my trophies and friends) with new CA billing information because gaming is still in the dark ages and doesn’t think people are generally international movers nowadays – but then the sodding site is down for maintenance every time I try it. The Sony experience in general has been nothing but frustrating. Great big face palm for being a sucker. I’m selling this smooth looking piece of shite PS3 and buying a 360…gears of war 3 is out soon anyway so Sony can suck my salty balls once and for all. I’m trying to give them my money and they’re telling me to feck off. Well fuck you Sony…I won’t defend you any more. I’m joining the heaves of people and fellow work-mates who have all moved to 360 once and for all. Amen.

  • jerome hillian

    every time i go to join it says psn under matnace y do it say that if its online

  • Atassugat

    for the past 3 weeks, i’ve been trying to sign up and it always always! says its under maintance, like wth!!

    • Facebook6464

      for me 2

    • boomboy999

      same. very annoying

  • Alexanderbarrowman

    cant even log in lost two acounts on another ps3 why cant i log in just says not vaild and my dob aint working ether can someone help 

  • brian

    i just restarted my PS3 system and i put my email and password correctly but it says that it is incorrect!!!??

  • Joshuagabrielcortes

    give me a street address

  • Joshuagabrrielcortes

    cmon please tell me a street address so i can play online

  • Aznlove79

    will you lose your psn account if you havent sign in for a long time? because i try to sign in again and it say my account is invalid

    • http://ps3explained.com/ Flame

      No the accounts don’t expire as far as I know.

  • Dominic

    it`s just that my ps3 wont let me sighn in or let me connect to the internet

  • Samrhysjones2011

    what to do when you done maxium of accounts and you dont remember them?

  • pinchesteve

    I have 2 PS3′s in my house and want to play GTA4 online together against others in my house.. Do i need 2 master accounts to do this? Different user names do not work together it disconnects one of them from PSN. PLEASE HELP!!

    • http://ps3explained.com/ Flame

      Yes you would need two PSN accounts, one on each of your PS3s.

  • finaldude

    i still dont understand i write much username and pass and it still dont work..

    • http://ps3explained.com/ Flame

      Make sure you’re creating a new account rather than trying to sign into one.  If you’re just signing in then that User already has an account; you will need to make a new User and then sign up.

  • Dork-face700

    Is PSN for free?

    • http://ps3explained.com/ Flame

      Yes it is free to sign up for PSN. Once signed up there is an optional subscription service “Playstation Plus”. 

  • Crazzed85

    how do i reset my passcode to internet on my ps3 i dont have the old one

  • Essam Rao

    dude wtf. ive been trying to sign up for psn for the past 4 weeks, but the site is “under maintenance” . i had an xbox 360, and returned it just because online is free (and most of my friends have a ps3)    HELP?! ANY ONE!?

    • Kory Taufi

      Same As Me… But I Wouldn’t Turn The Xbox 360 In I Would Sell It For $150 So When You Get PS3 You Can Buy Games When The Problem Was Over… lol thats what i would’ve done :)

  • Curlylloyd88

    i was on the PS3 last night when it reset itself a restored itself back to factory settings, now when i go to sign up for playstation network, clicking use an existing account its telling me my password is wrong, i know its not wrong because i can sign into the playstion store on the internet, whats the problem!?

  • hi

    whenever i try to log in it says incorrect email or password even though i know m,y password can anyone help me please?..

    • Cian Cahill741

      Constantly happening to me for about 2 years now.I’m so annoyed >:(

  • need help

    hi, im trying to make an account and its not accepting my home address. i have also tried to create one on the website but apparently its under maintenance, is there anything else i can do?

    please help!!

  • Suckmydickps3

    dude this is bull shit! im getting fed up with the playstation net work not letting me in its been like this for months there fucking up

  • Capital-12

    umm it wont accept my account settings or let me even get a far as this is

  • Kory Taufi

    Can You Help Me I Keep On Tyring To Sign Up (On Computer) And It Says… Site Maintenance NoticeThe server is currently down for maintenance.We apologize for the inconvenience. Please try again later. メンテナンスのお知らせ 現在、サーバーのメンテナンス中です。 大変申し訳ございませんが、しばらくしてから再度接続してください。

  • Curriekarl

    cant login in to my exciting ps3 account it keep saying invalid email address and password