Sign up to Playstation Network (PSN)

Although signing up to PSN and creating an account is fairly straightforward, there are numerous steps in the process. Here’s our step-by-step overview guide to creating your first account (a Master Account).

Note: Before you can sign up you may be required to update your system software.

Also the process below may vary depending on your country.

Account sign-up

  1. To begin, go to the “Playstation Network” menu and choose Sign up for Playstation NetworkScreenshot
  2. Now the account creation begins. Since this is our first time signing up, choose Create a new accountScreenshot
  3. This screen explains what information you will need to provide during the process. Choose ContinueScreenshot
  4. Select your country, language and date of birthScreenshot
  5. The terms of service and user agreement / privacy policy will now be shown. Choose AcceptScreenshot
  6. Enter sign-in information: a valid email address (sign-in ID), password, and security question.Screenshot
  7. Enter your desired Online IDScreenshot
    • The online ID will be your publicly viewable username.
    • It is not possible to change your online ID once your account is created.
    • If you continually get the message “The online ID you entered cannot be used” then it may already be in use. Also, there are keywords that are not allowed – for example having “PS3″ anywhere in the online ID. For more help, see common problems.
  8. Enter your full name. Choose your gender if you wish (optional)Screenshot
  9. Enter your street address (residential address). Country/region is pre-filled by your selection earlierScreenshot
  10. Notification preferences. Tick any of the boxes if you’d like to receive marketing from Sony and/or affiliatesScreenshot
  11. Review the details you’ve entered, then select ConfirmScreenshot
  12. Account has been created!Screenshot
  13. You may be asked to answer a questionare/survey. Choose Yes or NoScreenshot
  14. Choose an avatar (picture) for your account if you wish. It is easy to change it later at any time.Screenshot
  15. Welcome to Playstation NetworkScreenshot. You can Proceed to Playstation Store if you want. This will prompt you to Sign InScreenshot. Exit the Store to return to the XMB menu.
  16. Now that you have signed up, the Friends menu will have new options like Message Box. You will also be shown here!Screenshot

Start using your account

  • Play online games (e.g. multiplayer modes in LittleBigPlanet or MotorStorm)
  • Use Playstation Store (under Network menu) to download demos and videos and purchase games
  • Experience Sixaxis motion control

Related articles

Screenshots

  • Playstation Network menu: Sign up for Playstation Network
  • Playstation Network sign up welcome screen
  • Playstation Network sign up welcome screen help
  • Starting the sign up process
  • Enter country, language, date of birth
  • Accept terms of service & policies
  • Enter email, password & security question
  • Sign-in ID help screen
  • Password help screen
  • Confirm your email address
  • Enter your desired online ID
  • Online ID help screen
  • Your desired Online ID is available
  • Enter your first name and surname
  • Enter your street address details
  • Option to receive marketing emails from Sony and affiliates
  • Confirmation screen
  • Account created
  • Option to answer a questionare
  • Option to change your PSN avatar
  • Welcome to PSN
  • Sign in with your new PSN account
  • Your account now shows in the Friends menu
Newer Comments →
  • batuhan

    it wont sign up on my psp 4 sum reason????? i put in my email address and password but does not sign up…..?????

    • rustaib

      you need to put both letters and numbers [in the password]

    • Nell2001

      Only for PS3

  • http://helpme jose

    not let me use a user sign-id. i have no reason that user sign-id. how’s work for enter from user sign-id.

    • diego

      tell me the answer myn does not work either

      • http://ps3 horace

        mine to whats yours

  • http://yahoo.ca jojo

    mine too does not work either, i dont know what i am going to do with it…

  • batuhan

    init???

  • don

    make yourself 18 and up then it would be easier

  • liam

    how do you change yor age on the ps3 network? so i can play games im to yung for …

  • anthony cimina

    i forgot my master account screen name how do i find it out? i

    • http://ps3explained.com/ Flame

      When you log into your PSN account you can see your screen name (online ID) on your Friends list.

  • Jay Anderson

    i’ve been having a bit of an issue creating my network account….after entering my street address and attempting to continue, i keep getting a message saying please enter a valid address…the address is very much valid….so are the other 2 i tried to use…….all updates have been done so could u explain to me why my address isnt accepted,

    • Tony Ryall

      I created an account. I live in CANADA but had to us a USA address. Here is what I used as an address. Not what I want but gets my kid on line for now

      HUMAN RESOURCES
      Sony Computer Entertainment America
      Human Resources
      919 East Hillsdale Boulevard, 2nd Floor
      Foster City, CA 94404

  • Zmaj

    have the same problem with the address field.

    can anyone help?

  • Whyte

    I have the same problem, and I know 2 others with same issue.?????

  • lafeey

    The same problem with the address, I had try many days but the same can anyone tell me why?…. The address is definely where I am living now (in canada), I am very disappointed and planning to return the PSPGO if it still can not work by tomorrow.

  • Zmaj

    check your zip code. it has to be the right one for your address.

  • moot2boo

    my playstation reset itself and deleted all of my information and i forgot what email address i usedd on my master account is there anyway to use my username (moot2boo) to figure out my email address i used?

  • Matthew

    i cant get passed the address part.

  • Raenessa

    I CANT GET PASS THE ADDRESS PART EITHER! so frustrated….can anyone help?? it says my valid Canadian Address is not valid which is absolutely absurd!

    • jaypitt

      ive got the same problem with my ps3 did you figure it out after or anyone tell you why it won’t work?

  • chris

    ive tryed to get the street address but says enter a valid address……what do i do? i found out about the postal code but still wont work

  • Raenessa

    they said their server was giving problems and should be working at the end of the week but it still doesn’t work!!!

  • Rajie_Gill

    My very first ever PSN ID was called “Rajie_Gill” and the email address I used for it at the time was **********
    but at one point several months ago I ended up making several more accounts and email addresses to register them with and then i had to change the email addresses for them all, like i changed one email address to another one i already had, and on this account my cod4 10th prestige all gold guns multiplayer data was on there and i cant remember what i changed the sign in email address for that acount to..but i know the password and everything else…just not the sign in email address…is there any way i could get it back? i had call of duty world at war multiplayer data where i was like 7th prestige, 2 map packs and then my ps3 got formatted by mistake and the file was gone so i decided to jus live without it but a few weeks ago i signed into it, and reinstalled the game data utility update for the game, reactivated my psn acount and then installed the 2 map packs again and i had my exact data back the same way it was, i had my 7th prestige codw@w account bak with both map packs workin like normal, so i figure it would do the same for my cod4 acount…please anybody i hope u undertstand what it means to lose an acount that had 10th prestige level 55 all golden guns

  • Chuck FN Norris

    man this is crazy with the valid address shit, someone tell us how to fix it!!!

  • Raenessa

    man….i’m fed up trying to register for PSN, i’ve been trying for 2 weeks now and i still get the valid address shit too….soooo pissed…PS needs to get this thing fixed right away…i’m frustrated!!!!

  • http://playstation dwaine

    hi im gettin new ps3 for christmas and im usin bt hub my dad set his up before thn and can i connect stil with anuther profile on ps3 network and do i need hisbt hub password for ps3 network cuz think he did it for internet access

  • ben

    hey im stuck at the SignUp ID part. it keeps throwing me error that the email or password incorrect. does it want my own personal working email or create a new valid email or what? and i took a look at the source code, is the if else statement correct? and when i click the submit button, it returns false. is that suppose to do that?

  • jaypitt

    my ps3 will not accepect my street adress it says it’n not valid and it is a valib canadian adress can anyone help???

  • Unknown

    it wont accept my street adress… why wont it work!!!!!!!

  • http://ps3 fifa king

    im ust gonna do it on the ps3 its easier than online

  • adam

    im getting the same thing with the valid address thing, guess us canadians arent allowed to have it

  • rx_warrior

    why wont it accept my street adress

  • eric

    got a ps3 for xmas and went to signup for the psn but yet it tells me my residental addresses are nottt valid? somebody helppppp please

  • jane

    I have been trying all day and it won’t accept my street address either. can someone please HELP

  • Christine

    I’m having a problem with my psp go .. I try to sign into my exsiting psn account , but it keeps saying it’s not valid … Am I just better off making another account?

  • http://thisone jason

    hi, to play modern day warfair do u have to be 18+ because it says my parently control wont accept it.

    • Justin

      go to system settings and go to parental level and turn it off

  • Mark

    I cannot get past the valid address part… I’m a Canadian resident, do they not allow Canadians to use PSN?

  • derek

    when i put my address in it wont work can somone help me

  • matt

    I Have The same problem with the address i sat for several hours now googleing and trying differnt combinations of my address which i have checked again and again and i have also emailed sony about if but the just sent me an email saying they’ll respond by 72 hours which they still haven’t. so the best i can guess from reading other blogs is that the server is busy

    • derek

      what is sony’s emial

    • daisy

      Ok so I had the same problem with the street address. U have to not put any spaces and use capitals where they belong. Weight out the Avenue or Drive so on don’t abreveate. And repeat the same thing in all three lines. I hope it works for you guys:-)

  • Lisa

    RE ADDRESS PROBLEM

    Hi all my son and I had the same problem, all we did was take out all spaces on the address between les say street name and avenue etc and no space on post and zip code. It WORKED!!! So no spaces guys…happy gaming ! :-) x

  • Chris

    Having the same problems. Tried taking the spaces out and still nothing.

  • Matt

    Also having this problem. No addresses from my city will work at all (aunts, uncles, cousins, etc). Sent email to Sony. Awaiting reply.

  • cant say

    if your in canada and trying to get and address to work it wont because the canadion network is down u have to use a usa address

  • Chris

    Anyone figure out this problem yet? I’ve tried everything

  • Samantha

    Sooo frustrated!!! Should have got an Xbox for Chritmas instead of a PS3 cause Sony sucks.. Can’t create an account in Canada so I have to create one for the US?? That’s not a resoulution to the problem!!! I want a Canadian account, otherwise I can’t purchase with a credit card..

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