Beginner
Intermediate
AdvancedAlthough signing up to PSN and creating an account is fairly straightforward, there are numerous steps in the process. Here’s our step-by-step overview guide to creating your first account (a Master Account).
Note: Before you can sign up you may be required to update your system software.
Also the process below may vary depending on your country.
Account sign-up
- To begin, go to the “Playstation Network” menu and choose Sign up for Playstation Network
- Now the account creation begins. Since this is our first time signing up, choose Create a new account
- This screen explains what information you will need to provide during the process. Choose Continue
- Select your country, language and date of birth
- Date of birth determines what account type will be created. If you are 18+, you will get a Master Account. Otherwise you will get a Sub-account. Learn more about accounts.
- See also: countries supported by PSN)
- The terms of service and user agreement / privacy policy will now be shown. Choose Accept
- Enter sign-in information: a valid email address (sign-in ID), password, and security question.
- Enter your desired Online ID
- The online ID will be your publicly viewable username.
- It is not possible to change your online ID once your account is created.
- If you continually get the message “The online ID you entered cannot be used” then it may already be in use. Also, there are keywords that are not allowed – for example having “PS3″ anywhere in the online ID. For more help, see common problems.
- Enter your full name. Choose your gender if you wish (optional)
- Enter your street address (residential address). Country/region is pre-filled by your selection earlier
- Notification preferences. Tick any of the boxes if you’d like to receive marketing from Sony and/or affiliates
- Review the details you’ve entered, then select Confirm
- Account has been created!
- You may be asked to answer a questionare/survey. Choose Yes or No
- Choose an avatar (picture) for your account if you wish. It is easy to change it later at any time.
- Welcome to Playstation Network. You can Proceed to Playstation Store if you want. This will prompt you to Sign In. Exit the Store to return to the XMB menu.
- Now that you have signed up, the Friends menu will have new options like Message Box. You will also be shown here!
Start using your account
- Play online games (e.g. multiplayer modes in LittleBigPlanet or MotorStorm)
- Use Playstation Store (under Network menu) to download demos and videos and purchase games
- Experience Sixaxis motion control
i got the rong date of birth
now i’m 16 instead of 19 :-p
any one nows how too fix?
how do u get on the master account to set it up plz help
ok you need to be 18+ ok thats it
I signed up, but when I try to play Red Faction Guerrilla online it says I have to sign in, and when I press sign in, I need to sign up
maybe its because you havent made a master account?
how did you sign up it wont let m e do that but ive had normal internet access in my house for ages i done it before on my old ps3 tis is winding me up somone help plz
playstation network is not recognising my email address HELP!!! PLEASR EMAIL ME WITH A SOLUTION amz97@live.co.uk
this very good for my son
it said that i cant log on with anothers email. what the f does that mean? how do i fix, email is jmlepkowski69@gmail.com
i would like to connect my credit card to my PSN so that i can perches content my situation is this i have my ps3 only i moved here to Germany the credit card address form will not allow me to put in my German address i need help because i don wanna make a new account with different content i want it all on one and i hate the idea of ruining out of cash because of a PSN card i hate being limited that way when it could be easier if anyone has an answer for my problem send me a message on one of my useless emails here (edward_duane @ yahoo .com) (NO SPACES)
I live in America and we have “excellent” internet connection,but for some reason when me and my little brother Hugh try to make our first PlayStation accounts i since im 18 1/2 i will get the Master accout and Hugh will get the sub-account but for some reason it takes a very long time for it to even reach 10! but like I said,we have “excellent” internet connection so can someone tell me why it takes so slow? email me at my little sisters old email account obrken1378@ccsd.com
It took and hour and twenty minutes for it to reach 40 percent….can somebody help? email me at my sisters old email(obrken1378@ccsd.com)
nah..dont email just reply,thanks
it ses error ocured every time i go on it
i have forgotten my password and my date of birth wont work, anyone know how i can retreive my password???
go on forgot password and it will email it to you and when you remember it select sign in atomaticaly
I try to make an account and when i put in my birth date info, it says that the information cannot be used. I have tried several different date of birth’s and none work. what should i do?
We recently moved to Germany. When we lived in the states I was able to play MW2 on-line with no problems. Since we moved, I can get on-line, but I am unable to connect to any games. Any help that can be provided would be most appreciated.
Does it have anything to do with the fact that we used a United States IP address when we originally registered the PS3? Could it be that the IP address is not being recognized here in Germany? How can I fix my problem?
How do I make a master account?
i have signed up for psn previously, but i now need to sign up again under a different email. is there any way to do this besides creating a new user?
i have just signed up for ps3, i hope i have a great time.
i have forgotten my password and my date of birth wont work I HAVE TRIED SEVERAL OTHER DATE OF BIRTHS BUT IT KEEPS SENDING ME BACK<ADD ME IF FOUND A SOLUTION CURRUNT ACCOUNT NxT_2EZ
I bought a Playstation 3 Slim A week ago. And I just fixed Internet to It. But When I´m gonna fix an Account or I´m logging on. It says: An error has occurred ( 80023017 )
And even when I´m turning off the Ps3 and starts it again…It´s still doesn´t work! PLZZ Help me! ! !
Ok, It´s working now
I have a ps3 slim and so far i have made 2 accounts with it and i accidently deleted them and now i need to make a new account.When i try to sign up again it says:An error has occured (80023017).Im really mad and i need help plzzzzz!!!!!!!!!what should i do
restore all you playstation it resets every thing and plus it deletes every thing so u start it frm new
when im using the psn its sayes u cannot use plastatin network whit this account
ya been banned lad
how do u make another account?????? help needed my friend did it wron!
i deleted my user so i could make a new account but when i tried to put my email in it says this email address wont work plz help
cant use a email that the same on 2 account
dats coz u hav already used ur email, u need to make a new email or call up sony…
i got bannded frm play station network 4 a month
how????
i keep gettin hacked by my cuzin, he dont listen, i h8 him so much, how do i contact the playstation network from here? ive made a new email and added dat to my psn, now im not as scared hell hack me but if he finds out!!!
can he still hack me if ive changed my email, and he doesnt no?
PLZ TELL ME HOW TO CONTACT SONY, OR PLAYSTATON NETWORK! PLZ
every time i login to PSN it keeps sayin if it is taking a long time to login check network connection i do and i have 100% signal strength plz help
what is the email of playstation network???
i purchased the psp go…now my problem is i cannot create an playstation account… plz giv me an example on how to make account….as sample..jerome@playstation.com…it is correct..accnt?..plz
hey guys im moving from la back home to ireland and i just wanted to know if when i get my new playstation 3 there (american ones wont work because of different power input) could i still go on my old american psn account and play and have all the trophys ive got and have the same level in cod?
it wont acep where i live, it says my home dosnt exist
my old ps3 broke so i got a new one and i cant think of the email i used, can someone tell me theirs so i can try that, plzzzzzzzzzzzzzzzzzzz!!!!!!!!!!!!
Hey, cannot sign in, because PSN means incorrect Adress, can anyone help me?
i can’t make an account every time i get to write my residential address . a message keep telling me to use a valid address
evertime i try 2 sign up playstation network account it always say incorrect when i try to make a account…..plzzzzzzzzzzzzzzzzzz Help?????????????
I just tried to hook my ps3 up to the internet but it wont let me create an account i keep getting that error message as well and i did a small system restore is there anything else i can try please help