How to contact PlayStation Support

Phone numbers, email addresses and details for getting in touch with PlayStation Support in your country.

North America

Sony Computer Entertainment America
Phone: 800-345-7669 (800-345-SONY)
M-SAT 6:00 a.m. - 8:00 p.m. PST
Sunday 7:00 a.m. - 6:30 p.m
Online contact form

Australia

PlayStation Support Centre
Phone: 1300 365 911 (cost of a local call)
Hours: Mon to Fri 08:00 - 20:00, Sat 10:00 - 18:00 AEST
Email: support@playstation.com.au
Online contact form

Hong Kong

Online contact form: English form, Chinese Traditional, Chinese Simplified

Japan

株式会社ソニー・コンピュータエンタテインメント インフォメーションセンター
TEL 0570-000-929(PHS、一部のIP電話の場合 03-3475-7444) 受付時間 10:00~18:00
※電話番号はお間違えの無いよう、よくお確かめの上おかけください。
Sony Computer Information Center
TEL 0570-000-929 (PHS, in some cases IP phone 03-3475-7444) Hours 10:00 to 18:00

Korea

080-723-7235
Cyber customer service (사이버 고객센터) / support

Malaysia

No support?

New Zealand

PlayStation Support Centre
Phone: 09 415 2447
Hours: Mon to Fri 09.00 - 17.00
Email: support@playstation.co.nz

Singapore

Online contact form

Tailand

No Playstation-specific support?
Sony Thai contact form (”ติดต่อเรา”): English, Thai ไทย

Taiwan

Online contact form (”你可以用下面的聯絡表單留訊息給我們。”): Chinese Traditional

Comments

  1. 1
    Flame

    Is anyone able to provide me with contact details for European countries, to add to this article?

  2. 2
    cheap ps3

    the u.k number is 08705 99 88 77 EIRE (ireland) 0818 365 065 and network gaming support only 08702 42 22 99, hope these are of some use to you!

  3. 3
    Robert

    I have a bit of a problem, didnt find another article where I could put this so I’ll put it here…

    I recently got a HDTV and started to hook up my PS3…

    I went into “Settings” > “Display Settings” > “Video Output Settings” > “HDMI”

    I have the HDMI lead connected…

    The PS3 does some kinda scan of some sort and then returns to the original screen…

    I have checked the HDMI channels and it doesn’t appear, I’ve restarted both the TV and the PS3 and the same thing happens..

    It doesn’t give me the option of choosing between “Automatic” or “Custom” like it does in the book…

    Any suggestions?

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