How to contact PlayStation Support

Phone numbers, email addresses and details for getting in touch with PlayStation Support in your country.

North America

Sony Computer Entertainment America
Phone: 800-345-7669 (800-345-SONY)
M-SAT 6:00 a.m. – 8:00 p.m. PST
Sunday 7:00 a.m. – 6:30 p.m
Online contact form


PlayStation Customer Service
Phone: 1300 365 911 (cost of a local call)
Hours: Mon to Fri 08:00 – 20:00, Sat 10:00 – 18:00 AEST
PO BOX 2033
Hornsby Northgate
NSW 1635

Hong Kong

Online contact form: English form, Chinese Traditional, Chinese Simplified


株式会社ソニー・コンピュータエンタテインメント インフォメーションセンター
TEL 0570-000-929(PHS、一部のIP電話の場合 03-3475-7444) 受付時間 10:00~18:00
Sony Computer Information Center
TEL 0570-000-929 (PHS, in some cases IP phone 03-3475-7444) Hours 10:00 to 18:00


Cyber customer service (사이버 고객센터) / support


No support?

New Zealand

PlayStation Support Centre
Phone: 09 415 2447
Hours: Mon to Fri 09.00 – 17.00
Unit A, 5-7 Paul Matthews Road


Online contact form


No Playstation-specific support?
Sony Thai contact form (“ติดต่อเรา”): English, Thai ไทย


Online contact form (“你可以用下面的聯絡表單留訊息給我們。”): Chinese Traditional

United Kingdom

08447 36 05 951 (previously it was 08705 99 88 77)
Consumer Services
Sony Computer Entertainment UK
PO BOX 2047
London W1A 5HY

  • Joaquim Tiago


    I live in Angola and it´s too expencive to return an item, so i bought a new PS4 and never used so when turned on, the blue light only blinking and do not display anything on TV screen, after many attemps instructed but not working.
    Plse can somebody help me?


    u giv numbers n times to call but no1 answer i av a problem with a game that add to download but can not use game wankers

    • Flame

      This information is 6 years old, so I suggest you visit the Sony/Playstation website to find the current phone number for your country.