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The phrase “The online ID you entered cannot be used” is very common when you are trying to sign up for a Playstation Network account. It may be because the ID you want does not meet the rules or simply that it is already taken by someone else.
You will need to choose another ID. Perhaps try adding numbers or symbols, for example billy888 or **billy**
Profile name
The online ID (profile name) that you choose when signing up for a Playstation Network account gets locked in. Currently there is no facility to edit/change the ID. So pick one you are not going to regret 
Profile avatar
It’s possible to change your PSN avatar, but the images are restricted to those provided by Sony. It’s not currently possible to use your own image; we assume this is to prevent “improper” avatars.
Country not available when signing up
If your country is not available as an option when signing up to Playstation Network (see list of supported countries) then you are out of luck. However, if you are willing to go against the terms and conditions–which tell you not to provide incorrect details–then it is possible to sign up using details that are valid for another country (e.g. United States). Search online to find more information.
Communication with the server
Sometimes you may get these errors:
An error occurred during communication with the server.
This is a DNS error.
(8002AE1D)
An error occurred during communication with the server.
This is a DNS error.
(8002AF02)
(Signing into PSN account)
An error occurred during communication with the server.
This is a DNS error.
(80710102)
An error occurred during the download operation.
(80710102)
(Downloading from PS Store)
It seems to only happen occasionally and most likely due to the PSN servers having some temporary glitches. Try again, but if the problem persists you may need to come back later.
Is there a way to switch master accounts between users? I have two users that have the opposites master account set up. They need to be switched to match up correctly. How can it be done when if I delete a user I lose all the game data?
Thanks.
plzzzzzzzzzzzzz help me when i m trying to sign in it says u cannot use playstation network with this account i cant even make a new user i have 5 users non are working help plz
man i have a problem…i go to sign up for PSN but when i write e-mail adress and password PS3 says that one of the two is incorrect…i tried at my friend’s ps3 and it worked…:S wtf???plz tell me why….
yo watz up. ok so the deal is I enter my street address mind you i live in the country and i only have one and it says that i have to enter a real one or wat ever. so what do i do? Can you tell me a generl outline of the address? Please i would apreciate it alot!
if i remeember correctly the terms and conditons page you have to press the arrow key pointing right that will take you to the end of terms and conds and only then can you tick the accept box . hope this helps dee
IV JUST GOT MY PS. I GO ONTO SIGN UP FOR PSN AND I GET TO THE ACCEPT TERMS PAGE BUT THERE NO TERMS TO READ AND THE ACCEPT BUTTON ISENT LIT UP THERE FOR I CAN NOT ACCEPT IT DOES NOT LET ME :s !!!!!!!! PLEASE HELP ME THIS IS SENDING ME SO CRAZY!!!!!!!
im having the same issues with the signed out also sometimes it doesnt update my freinds list to let me know whos online , and many times it doesnt load the avatars and theres no info on when my freinds signed in last , problem is recent .any 1 else getting this ?
ppl having problems with signing up with their name should type random stuff like
usa_mike_nj0890
it only took me 3 trys to get it .
I have both an Xbox 360 and a PS3. My only disappointment with the PS3 is that I can not seem to sign in multiple accounts like I can on the Xbox. I have created multiple accounts but can only sign in one regardless how many controllers are turned on. Is there anyway to sign in 2 people at the same time? I recently purchased Buzz (TV Quiz Show) and I would love the ability to log in as easy as Scene It on the Xbox. It would also help with Gran Turismo, my cars, my money, but everybody who turns the game on has access. Also my shooters, Call of Duty / Rainbow Six, anyone that turns on the game has access to my players. Either I’m doing something wrong or this needs to be fixed. Please, someone tell me that there is a solution to this problem????
i lost all my internet then went back on to ps3 and all my friends had gone and i carnt get bak on the psn and when i try sign up again it says error and a code in brackets beeen doin this for a few days help please
i live in malaysia and proud to be a malaysian.. i owned a ps3 and would really like to be part of the network like everyone else in the world, but one thing though i just dont get it and really think is just not fair that singapore, thailand even taiwan( no offense you guys) gets on the list(countries supported by PSN) but not MALAYSIA.. we are neighbours for god sake!! this is like racist among country.. it really piss me off man!!!
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I have the same problem
SeiN: Are you in the US? The PS Store Movies service is currently only available to people physically in the US (it’s restricted by IP address). An announcement from Leipzig indicated that PAL territories might not see it until at least Q3 2009.
hey flame, thanks again for the help last time, so far things are going smoothly with the ps3.. but i got one little problem.. my psn doesn’t have a video’s and movies icon added to the store. is it out yet or is there something wrong with my psn store?
Q: Your PSN account profiles are stored on Sony’s servers so you can’t copy them. You can however just log into an existing PSN account on another PS3. Create a new user on it, then “Sign up for Playstation Network” but choose “Use an existing account”.
michael: You may have to search around for more information. I am not sure if Singapore even has COD4 servers. I play in Australia and the lag is not too bad, but I certainly notice the improvement when playing on local servers.
My country is not listed as official country, so I opened a US account. Using a US account I can also make use of the free (Voucher) Multiplayer Map, because the game I bought is a US one. SInce my country is much closer to Singapore, does it make sense (connection speed, lag etc) for the Multiplayer (e.g. CoD4) to create a Singapore one ? Thank you !
always says i don’t meet the elegibility requirements and tries to get me to make a master account HELP! please
How do you recover your online ID on a different ps3? Is there any way to put your profile + ID onto a memory stick and use it on different systems? This would be great as I have 2 ps3s and would like to use the same ID on both. Thanks.
billy: Your PS3 needs to be connected to the internet but you don’t specifically need wireless broadband. For example, I connect my PS3 with an ethernet cable to my ADSL modem.
do you need wireless broadband to have play station network?????
Mike, you wrote this entry as if there was some explanation or text that followed. there wasnt. what was the solution?
Mike • July 14th, 2008 at 9:04 pm
I dont want to wait either so I thought i’d get this information for you guys. Thought it would save you all time since I have a lot on my hand. Good day everyone
Be sure to post ur tags once you have it fully set up
Sometimes when i go on the PSN it takes me off and i have everything setup correctly why?
I CAN NOT SIGN IN FOR THE LAST MONTH (WIRELESS), BUT I HAVE GOOD SIGNAL AND USE THE INTERNET DAILY.. HOW CAN I FIX THIS??